Shipping policy
- Delivery scope:
With the goal of bringing convenience to customers when purchasing online on the sahu.vn website, Sahu implements a NATIONWIDE DELIVERY policy for all orders.
- Delivery charges:
All orders will be shipped and charged according to order weight. Customers will pay for the order, plus shipping fees. Shipping fees apply according to the following regulations:
- Order under 5kg: 30,000 VND
- Orders over 5kg: 7,000 VND/kg
- Orders over 1,000,000 VND: Free delivery*
- Delivery time:
For areas with a sales system and current stock status, delivery time is within 48 hours.
For products shipped to Ho Chi Minh, Hanoi and other provinces, delivery time is from 3 to 5 days.**
- Responsibilities of Sahu and the delivery service provider:
- Provide complete bill of lading information for customers to easily track.
- Provide complete invoices during the delivery process.
- Inform customers as soon as possible if there is a problem during the delivery process.
* Applicable depending on promotion program.
** Delivery time does not include holidays and Sundays.